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Note on Inquiry

  • For your inquiry, we understand that you acknowledge and approve of our
    privacy policy.
  • Your personal information will be treated in the strictest confidence to protect your privacy.
  • We will respond to your inquiries during business hours as below.
  • Business hours: 8:30 to 16:55 (excluding Saturdays, Sundays, holidays, Year-end/New Year's holidays, Summer holidays)
  • Our answers are only for you. You are not allowed to divert or use all or part of these e-mails for other purposes.
  • Please be noted the following points for your inquiry.
    1. Inquiries received outside business hours will be handled on or after the following business day.
    2. Depending on the content of your inquiry, it cannot be answered or it may take time to answer it.
    3. Depending on the content of your e-mail inquiry, you may respond by telephone or letter